Privacy policy

At a glance

Controller

The controller for this app within the meaning of the GDPR is:

Dominik Graham Pritchett
Galgengraben 2
90574 Roßtal
Germany

Web: pool-buddy.de
E-mail: info@pool-buddy.de

Last updated: July 2026

What data is stored?

Pool Buddy only stores data that you enter yourself. It is stored locally on your device (browser local storage) and never leaves it.

Pool setup local

  • Pool name (chosen by you)
  • Pool type (above-ground or permanently installed)
  • Brand and model (for above-ground pools)
  • Pool shape and volume (for permanently installed pools)

Water measurements local

  • pH value, free chlorine (FC), total chlorine (TC)
  • Total alkalinity (TA), stabiliser (CYA)
  • Water temperature
  • Date and time of the measurement

App settings local

  • Onboarding status (whether you completed the setup)
  • Reminder settings (coming soon)

No transfer of your pool data

Your pool data is not transmitted to any server, not stored in the cloud and not passed on to third parties. There are no user accounts and no sign-in.

All pool data exists exclusively in the storage of your smartphone or browser. The only exceptions are feedback messages you deliberately send via the contact form, the anonymous Umami statistics on the public information pages described below, and the optional weather feature, which transmits coordinates to Open-Meteo only after your explicit consent.

Contact form & feedback

If you send a message via the feedback form in the app, it is transmitted to the operator by e-mail. The following is transmitted: the category of your request, your message and an anonymised IP hash (the last 12 characters of a SHA-256 hash, which cannot be reversed).

For bug reports you may voluntarily provide your e-mail address so that we can reply. This address is used solely to answer your report, is not stored for any other purpose and is deleted once the matter is closed. Providing it is optional — without an e-mail address the report is processed anonymously.

Legal basis: Art. 6 (1) (b) GDPR (performance of a contract) or Art. 6 (1) (f) GDPR (legitimate interest in communication). You can request information, correction or deletion of your data at any time: info@pool-buddy.de

Hosting & server logs

The website and the app are hosted by IONOS SE, Elgendorfer Straße 57, 56410 Montabaur, Germany. A data processing agreement pursuant to Art. 28 GDPR exists between the operator and IONOS.

When the website is accessed, the hosting provider briefly stores technical access data in what are known as server logs: IP address of the requesting device, date and time, URL accessed, referrer, user agent (browser/operating system) and HTTP status code.

This data is technically necessary in order to deliver the website and to fend off attacks. It is not combined with other data sources.

Legal basis: Art. 6 (1) (f) GDPR (legitimate interest in the secure and stable operation of the website). Retention period: a maximum of 14 days, after which IONOS deletes it automatically.

Third-party services

The installable app loads no external resources. Fonts, icons, CSS and app scripts are contained entirely locally. The only exception is Umami Analytics on the public information pages, as described below.

No Google Fonts — fully offline capable

The Inter and Plus Jakarta Sans fonts and all icons are stored locally. In the installable app your device does not establish any connection to external servers for them.

No advertising networks, no social media trackers, no Google Analytics, no Firebase, no Sentry.

Umami Analytics on the public information pages

Umami — a privacy-friendly, cookie-free visitor counter — is used on the publicly accessible information pages of pool-buddy.de (start page, guides, FAQ, about and legal pages, in both the German and English versions). Umami stores no personal data, sets no cookies and does not create user profiles. Only aggregated access figures are recorded (for example page views, device type, country). Identifying individual people is not possible.

Umami is not loaded on the actual app screens (dashboard, measurement, diagnosis, history, pool details, settings, onboarding). Your pool data is therefore never part of these statistics.

Umami is operated by Umami Software, Inc. Further information: umami.is/privacy. A cookie banner is not required because no personal data is processed.

Legal basis: Art. 6 (1) (f) GDPR (legitimate interest in statistical evaluation and improvement of the service without tracking individual people).

Weather feature (optional)

Pool Buddy can warn you about heat or heavy rain at your pool location. This feature is disabled by default and is only activated after your explicit consent in the settings.

What happens when the weather feature is enabled?

Legal basis and withdrawal

Legal basis: your consent pursuant to Art. 6 (1) (a) GDPR. Without active consent neither the postcode is processed nor a weather request made.

Withdrawal: you can withdraw your consent at any time under Settings → Weather notices → “Withdraw consent”. The stored postcode, the coordinates and the local weather cache are deleted immediately. The withdrawal does not affect the lawfulness of processing carried out up to that point.

Postcode directory attribution

The local postcode directory is based on data from GeoNames, published under the Creative Commons CC BY 4.0 licence.

Your rights (GDPR)

Because all pool data is stored only on your device, you have full control:

Because the actual pool data is stored only on your device, a request for access to us in practice only concerns feedback messages, the Umami statistics or — if the weather feature is enabled — the coordinates transmitted to Open-Meteo.

Deleting data

You can remove all stored data in two ways:

Children and young people

Pool Buddy is aimed at pool owners aged 16 and over. Since no personal pool data is collected or transmitted, there are no particular risks in this respect.

Changes to this policy

In the event of significant changes (for example if future versions add optional cloud features) we will update this privacy policy and point this out to you in the app.

You can always find the current version under Settings → Privacy.

Disclaimer

Pool Buddy provides non-binding guide values and general guidance on pool care only. The app does not replace professional advice from a pool expert or chemical manufacturer.

All recommendations, dosage instructions and steps in the app are based on general empirical values and are provided without warranty. Factors such as water quality, pool material, ambient temperature, the products used and individual circumstances can considerably affect the amount of chemicals actually required.

The user bears sole responsibility for the independent use of chemicals and for observing the safety and dosage instructions of the respective manufacturers. Pool Buddy accepts no liability whatsoever for personal injury, property damage or consequential damage arising from the use or non-use of the recommendations contained in the app.

Always observe the safety data sheets and product information for the chemicals used and keep them out of the reach of children.

Contact

If you have questions about data protection you can reach us at:

info@pool-buddy.de

Legal notice · Deutsche Fassung

Back to the start page